Unity analysts
An AI business analyst for every question
Each Unity analyst is set up for a particular kind of study, with its own conversation design, safeguards and report. Choose the one that fits your question, or talk to us and we'll recommend one.
For organisations building health products
Understand how people use what you make
Discovery Analyst
Who it's for: Digital health start-ups and product teams
Questions it answers
- What problem do people actually need solving?
- How do they manage today, and what gets in the way?
- Would our idea fit into their day?
What you receive
- Needs and pain points in users' own words
- Evidence for investors and grant applications
- Priorities for what to build first
Illustrative example
Usability Analyst
Who it's for: Medical device makers and digital health product teams
Questions it answers
- How do people really use the product at home?
- Where do they struggle or make mistakes?
- What workarounds have they invented?
What you receive
- Real-world use described step by step
- Points of difficulty and confusion
- Design changes ranked by impact
Illustrative example
Adoption Analyst
Who it's for: Teams with a live app or service
Questions it answers
- Why do people stop using it?
- What gets in the way during the first weeks?
- What keeps the loyal users coming back?
What you receive
- Reasons for drop-off, grouped and counted
- Barriers in onboarding
- Fixes most likely to improve retention
Illustrative example
Post-Market Insight Analyst
Who it's for: Medical device manufacturers
Questions it answers
- What is it like to live with the device day to day?
- What problems and misunderstandings come up in real use?
- What do users need that the device doesn't do?
What you receive
- Structured real-world user feedback
- Problems and misuse highlighted for your quality team
- Insight to support your post-market surveillance
Illustrative example
Involvement Analyst
Who it's for: Researchers, universities and grant applicants
Questions it answers
- What do patients think of the proposed study?
- Is the plan acceptable and practical for participants?
- What matters most to the people it affects?
What you receive
- Patient and public involvement evidence for funding bids
- Feedback on study design in plain language
- Priorities raised by patients
Illustrative example
Inclusion Analyst
Coming soonWho it's for: Any organisation that needs to hear from people research usually misses
Questions it answers
- Which groups are we not hearing from?
- How does the experience differ between groups?
- What would make our product or service work for them?
What you receive
- Comparison across the groups that matter to you
- The voices that usually go unheard
- Practical changes to widen access
Illustrative example
For health and care organisations
Understand what is happening in your service
Care Experience Analyst
Who it's for: Care homes, home care providers and pharmacies
Questions it answers
- How do residents and families experience our service?
- What do staff see that managers don't?
- Where are we doing well, and where do we need to improve?
What you receive
- Experience themes from residents, families and staff
- Comparison of how each group sees the service
- Evidence for quality improvement and inspection
Illustrative example
Incident Review Analyst
Who it's for: Care homes, home care providers and pharmacies
Questions it answers
- What happened, from each person's point of view?
- What contributed to it?
- What can the team learn to prevent it happening again?
What you receive
- A structured account of the incident from everyone involved
- Contributing factors
- Learning points and suggested actions
Supports your incident process. It does not replace statutory notifications, which remain the responsibility of your organisation.
Illustrative example
Staff Wellbeing Analyst
Who it's for: Care providers and health organisations
Questions it answers
- How are staff really feeling?
- What is affecting morale the most?
- What support would make the biggest difference?
What you receive
- Anonymised themes on workload, support and morale
- Pressure points by team or role
- Practical actions for leaders
Illustrative example
Workplace Concerns Analyst
Who it's for: HR and people teams in health and care
Questions it answers
- How does each person see the situation?
- What issues do people share, and where do they differ?
- What might help resolve it early?
What you receive
- A balanced summary of each perspective
- Shared concerns and points of difference
- Options to help resolve the situation
Helps gather perspectives early. It is not a formal grievance or disciplinary investigation.
Illustrative example
Event Insight Analyst
Who it's for: Organisers of health and care conferences and events
Questions it answers
- What did delegates value most?
- What would they change?
- What will they do differently after the event?
What you receive
- Delegate feedback themes and quotes
- Insight on individual sessions
- Ideas for your next event
Delegates join by scanning a QR code at the venue.
Illustrative example
Not sure which analyst you need?
Tell us your question and we'll recommend the right analyst, or combine more than one in a single study.
Hear from the people who matter to your work
Every Unity study is set up with you and checked before anyone is invited.